FAQs

What is your mailing address?
PO Box 2162
Strathmore AB
T1P 1K2

What is your street address?
We don’t publish our street address, but if you call us we can help you find your way here.

Can I have directions to the shelter?
The simplest way is to follow the signs to the hospital in Strathmore, and call us from there. We will direct you from that point.

Are you a women’s shelter?
Yes, we are a women’s shelter, but we also take male victims of domestic abuse.

How do I find the shelter if the location is private?
Some agencies, like the RCMP know where to find the shelter. We will give directions by phone to anyone needing to come here.

What do I have to bring with me?
You don’t have to bring anything with you. We have clothing, toiletries etc here for clients.

What can I bring with me?
You may bring personal items such as clothing and toiletries and special toys or blankets for children.

What about meals?
We provide all meals.

How much does is cost?
There is no cost for any shelter service.

How do I get there if I don’t have a car?
A friend or family member can drive you or you can take a bus or cab. Call our crisis line if you need help paying for the ticket or trip. RCMP will transport in some situations.

Will someone come to talk to our group, church, or school about the shelter?
Yes! You can call the shelter or email wcs.general@wcsab.ca to book a workshop or presentation with our Public Education Program.

Can I volunteer?
Yes. Call our volunteer coordinator or email wcs.general@wcsab.ca to find out how. There is more information on volunteering under How To Help/Volunteer.

Do you take donations of clothing or food?
Yes. The community is wonderful about supporting our shelter this way. Please call the shelter to find out if we have space to store clothing and other non food items. For more information, view How To Help/Shopping List.

How long can I stay?
Up to 3 weeks or longer if deemed appropriate by our CEO.

Do you have space?
We can house up to 25 people. Please call to check if we have space. If we do not have space, we will do our best to help you find another safe place.

How many bedrooms?
7

Would I have my own room?
Families stay together in the larger rooms. Singles will share or be in their own rooms.

What will happen when I come in?
A counselor will talk to you about your situation and how we can best help you. They will also give you a tour, explain house rules and expectations, and help you get settled.

Can people come and go?
Yes.

Can I still go to work/school/appointments/friends?
Yes. We can provide taxi vouchers for appointments.

Do you take men?
Yes. We have a bedroom on the main floor for male clients and clients with teenage sons.

Is there child care?
Yes. Clients are responsible for the care of their children, but the shelter has a Child and Youth program to care for kids when parents have appointments.