What We Do

Residential Program
We provide a safe place for families and individuals to stay until they are able to make a ‘next-step’.

Our Shelter is a large family type residential facility that can accommodate up to 25 people (adults and children) in seven bedrooms. Families stay together in their own bedroom for one night up to three weeks. They plan and make their meals in the kitchen, are offered counselling, support, and referrals. If we are full, we will do our best to help families find another safe place.

Child and youth care are provided by staff six days a week. Small groups are offered on safety planning, managing stress, self-esteem and positive parenting. Activities such as drumming, massage, healing circles, and music therapy have also been provided.

Primary funding for our Shelter programs are provided by Alberta Ministry of Human Services and Calgary and Area Child and Family Services.

Child and Youth Care Program
Our Child and Youth Program supports parents in addressing the physical and emotional needs of the family during their stay in the Shelter, while supplying a safe place for children and youth to express themselves freely and have fun.

Community Programs

We also run community programs to support the needs of our community and increase awareness of the issues surrounding family abuse.

1. Public Education Program – the Public Education program increases awareness and reduces tolerance of violence and abuse. Anti-violence educators are available to schools, service clubs, community groups, agencies and faith communities to provide a number of workshops and presentations on family abuse and related topics. This service is available free of charge.

“The Kindergarten visit was very appropriate and motivating for the students.” Carlene Last, Brentwood School kindergarten teacher

2. Early Intervention – the Early Intervention program provides counselling support and referrals for children and their parents who have experienced family abuse. The program delivers individual and family-focused services to families staying in shelter as well as outreach within the community and strives to provide children and their parents with tools to establish healthy relationships. Personal safety plans are completed individually for each child and parent in this program. Information and intervention are offered on topics such as parenting, self-esteem, and expressing emotions.

“My counselor helped my mom and dad stop fighting.” A young client

3. Outreach program – the Outreach program provides information, referral and advocacy services to individuals and families who are living in our community and are affected by family abuse. Outreach services are provided within an office setting or over the phone depending on the client’s circumstances. Some are former clients, most have never stayed in our shelter and are looking for support and information regarding family abuse.

I am not responsible for my husband’s behaviour or his “cure.” Outreach client who chose to stay with her partner

4. Family Violence Prevention – many of the families experiencing family abuse will never directly reach out for services offered by the Shelter. As such, a comprehensive ‘wrap around’ service was developed as a community response to ensure community partners work together to address a family’s need for safety, security and support long after crisis intervention.